
Real Results With an Expert Virtual Assistant
The Metrics That Actually Matter When You Hire a VA
There are many ways to count activity. The numbers that predict real value are simpler and closer to how leaders work.
Hours saved per week or month
Time back is the clearest form of ROI. Hours returned to leadership work show whether support is removing friction or creating it.
Time-to-ramp
How quickly value shows up matters. A shorter ramp means the match, scope, and workflow alignment are right.
Client retention and partnership length
Longer relationships signal trust, consistent delivery, and cultural fit. Retention is proof that outcomes keep compounding.
Responsiveness and operational quality
Fewer follow-ups, on-time deliverables, cleaner first passes. These show that tasks are handled in rhythm, not in bursts.
These metrics matter more than raw task counts because they measure outcomes rather than motion.
What Clients Report — In Their Words and Numbers
Real outcomes, aggregated:
Hours saved: 5,152 hours in October 2025 across active clients
Satisfaction: 97% average over the 12 months to Nov 11, 2025
Retention: 97% over the same period
Time-to-ramp: Meaningful workflow relief within 2–4 weeks for most new engagements
Client Testimony
“We’ve had the pleasure of working with Expert VA LLC, and they have truly been a game-changer for our company! The Experts Alfie and Algie… helped streamline our operations, allowing us to focus on growth while knowing that key tasks are being handled expertly… Highly recommend Expert VA LLC for any business looking to elevate their operations!”
— Melanie, Financial Services
How we measure it
We track hours returned to leadership work, first-pass quality, on-time deliverables, and continuity over time. These metrics reflect outcomes, not activity, and they’re calculated from client reports and weekly summaries during the periods noted.
How to Predict if You’ll See Similar Results
Signs you are ready
• Recurring admin chaos and scattered updates
• Leadership time spent on coordination instead of decisions
• Internal projects that stall because context lives in your head
If your scope feels unclear
Start with a short call. We will map your top priorities, define first wins, and suggest a right-sized path. A focused start leads to a faster ramp and better virtual assistant ROI.
If you are curious what these numbers could look like for your team, that is exactly what we walk through on a short call.
See What Your First Month Could Look Like
BOOK A CALL — walk through potential results based on where you are now.
GET STARTED — answer a few questions and we will suggest your best-fit Expert VA.